At our store, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with a 360° continues unboxing video with no cuts only. The video must show the package from opening to clearly showing the defect. Eligible products may be replaced or refunded after verification. Due to hygiene and quality reasons, returns or exchanges are not accepted for products that have been used, worn, or damaged after delivery. Refunds/Return, if approved, will be processed within 7–10 business days to the original payment method.
Does not Qualify for Return!
1) Incomplete or interrupted unboxing video.
2) Returns due to colour or size dissatisfaction.
3) Used Items.
How to Request a Refund/Return?
Send the unboxing video to us and contact us through WhatsApp @ 8848138855 (messages only) or email : nayaracollectionstvm@gmail.com